Payment Policy

💳 Payment Policy

Trade Name: Keterhome
Phone: +1 315-961-6672
Email: cantact@keterhome.store
Address: 9528 Highway 25, Milton, ON L9T 2X7, Canada

Accepted Payment Methods

We offer secure payment options for your convenience:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay / Google Pay (where available)

  • Shopify Payments (secure checkout system)

Payment Processing

  • Payments are processed immediately upon checkout.

  • All transactions are encrypted and secure.

  • We do not store or have access to your full credit card information.

Currency

  • All orders are processed in Canadian Dollars (CAD).

  • If you are shopping from outside Canada, your bank may apply currency conversion fees.

Order Confirmation

  • After successful payment, you will receive an order confirmation email with your purchase details.

  • If you do not receive confirmation within 24 hours, please check your spam/junk folder or contact us.

Failed or Declined Payments

  • If your payment is declined, please check:

    • That your billing information matches your card details.

    • That your account has sufficient funds.

  • If issues persist, please contact your bank or reach out to us at cantact@keterhome.store.

Refunds

  • Refunds (when applicable) will only be issued to the original payment method used.

  • Processing times for refunds may take 5–10 business days, depending on your payment provider.

📩 For payment-related assistance, email us at cantact@keterhome.store or call +1 315-961-6672.